Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an experience with a sportsbook we cover? Here's how to reach us, and what we can (and can't) help with.
How to Reach Us
The best way to contact the Best Offshore Sportsbooks team is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to tell us which sportsbook or page your message relates to, along with any details that support your question — for example, dates, bonus terms, or screenshots if you're reporting a payout or account issue with one of the books we've reviewed.
What We Can Help With
- Corrections or updates to our reviews of Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie, ApuestaHoy, or any other book we cover
- Questions about how we rank and score offshore sportsbooks, including our approach to bonuses, payout speed, and market coverage
- Feedback on your own experience with an offshore book's welcome offer, rollover terms, or withdrawal process — this directly informs how we update our coverage
- General questions about the site, our content, or something you've read on cambiodesign.org
What We Can't Do
Best Offshore Sportsbooks is an independent comparison and review site. We don't operate any sportsbook, hold customer funds, process deposits or withdrawals, or have the ability to intervene in an account dispute with an offshore operator. If you have an issue with a deposit, a withdrawal, or a bonus at a specific book, that book's own customer support team is the only party who can act on it directly.
It's worth remembering that offshore sportsbooks are licensed outside the US — commonly in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means there's no US state gaming authority, ombudsman, or dispute-resolution scheme to escalate a complaint to if a book delays or refuses a payout. We can factor your feedback into future reviews and rankings, but we can't guarantee a resolution to an individual dispute.
We also can't offer legal, tax, or financial advice. If you have questions about the legal status of offshore betting in your state, or how gambling winnings should be reported, speak with a qualified professional in your area rather than relying on anything you read here.
Betting Responsibly
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, help is available. The National Problem Gambling Helpline can be reached 24/7 at 1-800-GAMBLER. Offshore sportsbooks may not offer the same self-exclusion tools or responsible gambling protections you'd find at a US state-regulated operator, so it's worth setting your own limits before you deposit anywhere. You can find more on this in our responsible gambling guide.
All content on this site is intended for readers aged 21 and over. If you'd like to know more about who we are and how we put our rankings together, visit our About Us page, and our Terms and Conditions cover how the site itself operates.
Before You Write In
A quick checklist that helps us respond faster:
- Include the name of the sportsbook or page you're asking about
- Attach relevant screenshots or reference numbers if you're describing a specific issue
- Let us know if your message is a correction, a general question, or feedback on your own experience
- Keep any sensitive account details (passwords, full card numbers) out of your message — we'll never ask for them
We appreciate every message, whether it's a small correction or a longer account of how a bonus or withdrawal actually played out. It's this kind of reader feedback that keeps our reviews grounded in reality rather than marketing copy.